Clickrush Marketing’s new service, AI Receptionist
Careers at Clickrush
Client Experience Specialist
Create a responsive, organized client experience from onboarding through ongoing support.
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The role
What you'll do.
As a Client Experience Specialist at Clickrush, you make working with us feel easy. You guide new clients through onboarding, keep communication organized, and make sure questions get answered quickly — so clients feel taken care of from day one.
- Lead new-client onboarding: collect assets, logins, and information needed to start work
- Respond to client questions and requests quickly and route them to the right teammate
- Keep client records, project notes, and communication history organized and current
- Coordinate schedules, meetings, and deliverable reviews across the client portfolio
- Follow up on outstanding items so projects never stall waiting on a response
- Gather client feedback and flag concerns to account managers before they grow
- Help refine onboarding and support processes so the experience keeps improving
What you bring.
- Experience in customer service, client support, or coordination roles
- Warm, professional communication over email, chat, and phone
- Strong follow-through — you close loops without being asked twice
- Comfort learning new tools and organizing information in systems
Apply to Clickrush
Show us what you bring.
Upload your resume and tell us why the Client Experience Specialist role fits. Our AI assistant will organize your experience against the position, then our team will review the complete application.